Privacy Policy

This is the Red Dot Consult Pte Ltd, its Subsidiaries and Associate Companies (collectively known as RDC Group) Privacy Policy. This Privacy Policy applies to all personal data you provide to the Group and use our services.

By providing us with your personal data you consent and agree to our collecting, using, and disclosing your personal data in the manner set out in this Privacy Policy.

This Privacy Policy is effective as of 10 January 2021.

1. Group’s websites

2. Collection, use and disclosure

RDC Group offers a variety of services that are collectively referred to as the “Services”.

RDC Group is committed to protecting your personal data and complying with all appropriate legislation.

Notwithstanding any other provision in this Privacy Policy, you agree that RDC Group shall be entitled to use and disclose any information and feedback arising from your use of the Services, subject to such information and feedback being anonymised and such use and disclosure being in compliance with applicable privacy laws.

  • 2.1 Personal data we collect?

    When you use the Services, RDC Group may collect, amongst others, the following information.
    • Full Name
    • Residential Address
    • Date of Birth
    • NRIC / Passport number
    • Contact Phone numbers and Email addresses
    • Job title and Industry
    • Copy of NRIC / Passport
    • Proof of Address documents

  • 2.2 How do we use the personal data?

    The personal data is collected, used, disclosed and/or processed for the following purposes:
    • provide and deliver the Services you have requested;
    • operate our internal operations, systems, products, and services;
    • provide customer service related to our products and services;
    • facilitating any proposed or confirmed merger, acquisition or business asset transaction involving any part of the Group and/or its related corporations, or corporate restructuring process.
  • 2.3 Who do we share the personal data?

    RDC Group may disclose personal data about you to the following third parties for any of the purposes described in this Privacy Policy:
    • any person to whom you authorise us to disclose your personal data;
    • law enforcement agencies, relevant government ministries, regulators, statutory boards or authorities in compliance with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority;
    • our professional advisors, which may include lawyers, auditors, accountants or other consultants; and
    • service providers we hire to perform services on our behalf, including, but not limited to the generation of invoices, managing our information technology systems etc. These service providers do not have the right to use your personal data for their own purposes. If you have consented, RDC Group may share your personal data with the Group’s service providers so that these service providers can contact you on our behalf.
  • 2.4 Your rights relating to the personal data

    • 2.4.1 Access

      You are entitled to request for access to a copy of the personal data which we hold about you or information about the ways in which your personal data has been or may have been used or disclosed by us by contacting our Data Protection Officer at this email address: DPO@reddotconsult.com .

      Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the estimated fee before processing your request. We reserve the right not to provide access to the personal data until you have paid the access fee.

      We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within 30 calendar days of receiving your request, we will inform you in writing within 30 calendar days of the time by which we will be able to respond to your request and/or the reasons we are unable to do so.

    • 2.4.2 Correction

      You are entitled to request to correct an error or omission in the personal data which we hold about you by contacting our Data Protection Officer at this email address: DPO@reddotconsult.com.

      We will respond to your request as soon as practicable. Should we not be able to respond to your request within 30 calendar days of receiving your request, we will inform you in writing within 30 calendar days of the time by which we will be able to respond to your request and/or the reasons we are unable to do so.

    • 2.4.3 Withdrawal of consent

      The consent that you have provided for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing.

      You are entitled to withdraw any consent you have provided to us previously and to request us to cease collecting, using and/or disclosing your personal data for any or all of the purposes listed herein, by contacting our Data Protection Officer at this email address: DPO@reddotconsult.com. Please note that we are generally not obliged to forward any request for withdrawal of consent to any third party to whom we have disclosed your personal data – such request should be made directly with such third party.

      Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same. We will respond to your request as soon as reasonably possible. In general, we shall seek to process your request within 10 working days of receiving it. Should we not be able to respond to your request within 10 working days of receiving your request, we will inform you in writing within 10 working days, of the time by which we will be able to respond to your request.

      Please note that the withdrawal of your consent does not affect our right to continue to collect, use and disclose your personal data, where such collection, use and/or disclosure without consent is permitted or required under applicable laws and regulations. Further, we are generally not obliged to delete or destroy personal data after your withdrawal of consent (but such personal data will continue to be protected and retained in accordance with our internal policies and applicable laws and regulations).

  • 2.4 Your rights relating to the personal data

    • any person to whom you authorise us to disclose your personal data;
    • law enforcement agencies, relevant government ministries, regulators, statutory boards or authorities in compliance with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority;
    • our professional advisors, which may include lawyers, auditors, accountants or other consultants; and
    • service providers we hire to perform services on our behalf, including, but not limited to the generation of invoices, managing our information technology systems etc. These service providers do not have the right to use your personal data for their own purposes. If you have consented, RDC Group may share your personal data with the Group’s service providers so that these service providers can contact you on our behalf.
  • 2.5 How to contact us

    You may submit your queries, feedback or requests in writing or via email to our Data Protection Officer at the contact details below:
      Attention: Data Protection Officer
      Address: RDC Corporate Pte Ltd
      1 Coleman Street #10-10
      Singapore 179803
      Email: dpo@reddotconsult.com
      Tel: +65 6223 5466
      Fax: +65 6298 2938

3. Website navigational information

RDC Group uses commonly used information-gathering tools, such as cookies and web beacons, to collect information as you navigate the Group’s Websites (“Website Navigational Information”). This section describes the types of Website Navigational Information that may be collected on the Group’s Websites and how this information may be used.

  • 3.1 Cookies

    RDC Group uses cookies to make interactions with the Group’s Websites easy and meaningful. When you visit the Group’s Websites, RDC Group’s servers send a cookie to your computer. Such cookies do not personally identify you. They merely recognise your Web browser you remain anonymous to the Group. RDC Group does not collect nor analyse users who visit our websites.

  • 3.2 Links to other websites

    RDC Group’s Websites may contain links to other websites of interest. However, once you have used these links to leave RDC Group’s Websites, you should note that we do not have any control over such third parties’ websites. Therefore, we cannot be responsible for the protection of the privacy of any personal data which you may provide whilst visiting such third-party websites. You should exercise caution and review the privacy policy(ies) of such third-party websites before disclosing your personal data to such third parties.

4. Public forums and customer testimonials

RDC Group may provide bulletin boards, blogs, or chat rooms on our Websites. Any personal data you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. RDC Group is not responsible for the personal data you choose to submit in these forums.

RDC Group may post a list of Customers and relevant testimonials on the Group’s Websites that contain personal data such as Customer names and titles. RDC Group shall obtain the consent of each Customer prior to posting any such personal data.

5. Security

RDC Group uses appropriate administrative, technical, and physical security measures to protect personal data of RDC Group’s Visitors and Customers.

6. Changes to this privacy statement

RDC Group may amend this Privacy Policy from time to time. RDC Group shall provide notification of the material changes to this Privacy Policy on the Group’s Websites at least thirty (30) business days prior to the change(s) taking effect.